Effective March 7, 2016
Information Collected on the Site.
We may receive and electronically store any personal information you enter on our Site or provide to us in any other way, including your personal information submitted when you request information about our products and services or carry out transactions through our Site, such as purchasing a license to a product or any upgrades. Interfocus may also receive and electronically store any personal information that you input to complete a registration process or create an account or profile, including when you register/subscribe for (i) an account or product support, (ii) free and trial versions of our products, (iii) access to restricted content, (iv) a community forum or partner portal or (v) our mailing lists. Such personal information that may be collected by Interfocus in connection with your use of the Site include: (a) personal name, (b) postal address, (c) email address and (d) telephone number and (e) job title(s). Interfocus may also collect information about your employer/company, including company name and number of employees. The personal information you provide may be used for such purposes as responding to your requests for certain products and services (including technical support services), verifying your identity to allow you to access certain features on the Site, to complete payment and billing transactions, communicating with you about new product and service offerings (including via email), and to conduct market research analyses, including to analyze user characteristics and usage patterns in order to better understand how our Site is being used by visitors.
Automatically Collected Information
Automated Mechanisms (Cookies, Web Beacons/Pixels)
Like most web businesses, the Site uses automated mechanisms (such as cookies and web Beacons/pixels) to keep track of user interactions with our Site and related services. Cookies are small packets of data sent to your browser from a web server and stored on your computer’s hard drive. Cookies can help a website recognize repeat users and allow a website to track web usage behavior. Web beacons (also known as pixels, clear gifs or web bugs) are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. Interfocus may collect information such as your internet protocol address, browser type and access times using such automated mechanisms (see the below “Analytic Vendors” section for other information collected by our Analytic Vendors who also use automated mechanisms).
Interfocus uses such automated mechanisms for such purposes as to (i) improve the safety, performance and security of our Site, (ii) remember information that you have submitted on forms when you request services on our Site, (iii) understand what interests our users, (iv) measure the effectiveness of our advertising and (v) track and analyze visitor behavior and trends. You may be able to set your browser to notify you when you are sent an automated mechanisms (such as a cookie), and you may also elect not to accept such automated mechanisms by changing the designated settings on your web browser. However, not utilizing automated mechanisms may prevent you from using certain functions and features of the Site.
Interfocus uses certain data analytics services provided by third party vendors (collectively “Analytics Vendors”) to collect and analyze data concerning the characteristics and activities of users of our Site. Analytics Vendors may use automated mechanisms such as cookies or web beacons or analytics software. The information generated by a cookie about your use of our Site (including your IP address) and other inferred data, including data derived from your IP address such as your company name, ISP provider, city, state, region, country, area code and browsing history may be transmitted to or collected or stored by the Analytics Vendors on their respective servers which may be located in the United States or elsewhere in the world, including on servers supplied by third party hosting vendors. Analytics Vendors may also collect or have access to personal information that you submit when you (i) request information about or purchase a license for Interfocus products and services or (ii) input information to complete a registration process or create an account or profile for the Site, and such information may be transmitted to and stored by Analytics Vendors on their respective servers which may be located in the United States or elsewhere in the world, including on servers supplied by third party hosting vendors.
Sharing of Information
(i) Contractors and service providers we use to support our business as may be required, for example, to fulfill orders, conduct billing/credit card processing, and provide data analytics services. Such contractors and service providers will be permitted to obtain only the personal information they need to deliver the service in accordance with our policies under confidentiality agreements and not for their own purposes.
(iii) Authorized partners, distributors and resellers to fulfill any terms under your licensing and service relationship with us and to provide you with local technical and customer support.
Review, Update, Correct, or Delete Personal Information
For certain areas or portals on our Site that have user profiles, you may review, update, correct or delete your personal information on such user profile by logging into your profile. Note that we reserve the right to terminate or delete any registration or promotional entry if we believe the personal information submitted was knowingly false or fraudulent. To delete your personal information, you may also email us at email@example.com. We will use commercially reasonable efforts to honor your request.
Do Not Track Signals
The Site does not respond to DNT (Do Not Track) signals.
Please note that any information you post to a public/community bulletin board, news groups, forums, communities, partner portal, blog or chat room (“Open Forums”), is available to all persons accessing that location, and your e-mail address and other personal information or content you upload may also be posted on the Open Forums. The information you share, including your name, email address or other contact information, would then be available to all persons accessing the Open Forums, and such information may be read, collected or used by others for any purpose, including sending you unsolicited messages. We are not responsible for any information you elect to submit in or to the Open Forums or the use of such information.
You may receive emails from us if you subscribe to our mailing lists or otherwise request information regarding our products, services, or specific Interfocus events. We respect your time and attention by limiting the frequency of our mailings. If you do not wish to receive further emails from us, simply follow the unsubscribe instructions at the bottom of any email to opt out of receiving future messages. You may also request at any time to be removed from our contact database by sending an email to firstname.lastname@example.org.
Your California Privacy Rights.
Pursuant to Section 1798.83 of the California Civil Code, customers, prospective customers, and visitors of our Site who are residents of the State of California have the right to request certain information regarding our disclosure of personal information to third parties for direct marketing purposes. If you are a California resident and wish to request such information email us at email@example.com with “California Privacy Rights” in the subject line.
Children Under the Age of 13
Our Site is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Site. We do not knowingly collect personal information from children under 13. If you are under 13, please do not register on the Site, make any purchases through the Site or send any information about yourself to us. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information. If you believe that we might have any information from or about a child under 13, please contact us at firstname.lastname@example.org.
Information collected by Interfocus is housed in secure databases, equipment and servers located in the United States, Japan and/or in other countries. The databases, equipment and servers we utilize may be owned by third party providers. Although we take reasonable precautions against possible security breaches of our Site, databases, equipment or servers, and records, we cannot guarantee that unauthorized access, hacking, data loss, or other security breaches and factors beyond our control will never take place and result in disclosure of your personal information. Accordingly, we disclaim any guarantees, warranties or representations relating to maintenance or nondisclosure of any personal information collected from you. Please further be aware that no data transmission over the internet can be guaranteed to be secure. As a result, Interfocus cannot ensure the security of any information you provide, and you do so at your own risk. Once Interfocus receives your transmission, it will make reasonable efforts to ensure its security on its systems.
Third Party Sites